Slide Keeping safe online from domestic abuse KEEPING SAFE
Whilst in a relationship or when
one has ended, an abuser can use technology
to monitor and control you.

Using technology is never more important now to keep us safe

to support and communicate with loved ones and to reduce isolation.

However, technology can increase risk and we hope to provide you with information to maintain use whilst staying safe.

For up to date advice and support on digital stalking/abuse and a guide to technology risks for victims please visit the Women’s Aid website under stalking and/or The Digital Trust which also includes a link to specific tutorials relating to specific devices.

Be aware that your partner might be tracking your search activity online.
Please remember to delete your search history on your devices.

if I am concerned my partner/ex-partner is tracking/monitoring me when I am still in the relationship:

I will only give my mobile number to people or agencies that are supporting my plans

I will consider putting a pin code lock on my phone if it is safe to do so

I can avoid using my phone or the landline for calls which may alert the perpetrator of my plans as it can be seen on bills. I will use it to call 999 in an emergency

I can turn off all location services on my phone if it is safe to do so

I will arrange that if I do not answer my phone people ask for (agreed pseudonym)

I can change my settings so that notifications don’t appear on my home screen

I can ignore emails or attachments from unknown sources as these could contain spyware/snooping software that can monitor all my online activity

I can check for spyware on my phone by downloading free software SPYBOT 

if I am concerned my partner/ex-partner is tracking/monitoring me after I have left the relationship and/or I am fleeing to a place of safety:

I can keep an extra phone and/or purchase an extra sim card and keep them in a safe place, if it is safe to do so (A different sim card will not stop partner tracking your phone)

I can get my own personal computer checked for spyware/snooping software before using it again (there could be a cost to this)

I can use a safe computer at the library/friend’s house to change the passwords and security questions on all of my online accounts including bank and social media and any cloud accounts connected to my phone

I can do a factory reset on my phone and not reinstall any apps I did not download myself

If my partner has purchased my phone for me and the online account is in their name, unfortunately I will have to leave that phone behind and buy a new phone. If the phone is in my name but my partner knows all my log in details, I will change all my passwords using a safe computer

I can check for spyware on my phone by downloading free software SPYBOT

I can use different passwords for different accounts (Use new passwords – abusers often get access to information because they know or guess a password. Don’t use a security question most ex’s can guess them)

social networks

If I want to continue using social networks I can utilise the privacy settings available

I can report any threats and abuse to police/solicitor

I can save abusive messages/statuses/images about me online or via my mobile and use screen grab facilities/or print screen

I can explain to friends, family and co-workers that I am at risk and ask them to set their privacy settings to friends only and ask them not to accept people they don’t know on their social network

I can change my settings so tagging of photos is not allowed without my consent

If I feel I am still being stalked/harassed over social networks I can close my account and set up a new profile with an unrelated name, fake photo and only add most trusted friends

I can make sure my profile is only visible to friends and I can block the abuser

I can report any abusive messages/statuses/images about me online to the social networking site

I can aim not to retaliate or respond to any threats or abuse online

I will also ask friends, family and co-workers to be careful what they post about me online, photos or messages

I can be careful what I post, not advertise new relationships, places I have been or discuss emotions. (Be aware that changing your status from ‘in a relationship/married’ to ‘single’ is a particular risk)

LDAS support.

our services are delivered by qualified and experienced staff who are experts in domestic abuse.

The approach to how we deliver our support is reviewed by survivors who tell us what works and what doesn’t. This ensures we deliver the best possible support to survivors in way that suits their needs.

Click on the links below for more information.

one to one support

Your dedicated support worker will listen to you and help create a safety and support plan and provide external advocacy to get you to where to you need to be to live a life free from abuse.


Your counsellor will work with you on weekly or fortnightly basis (dependent on you needs) this is usually for an hour. They can help you recover from the trauma you have endured.

group programmes

Our programmes provide a supportive environment which allow you to share and recover from your experiences whilst developing further understanding of your experiences.


Your dedicated Bridge Mentor will work with you at your pace. They are able support you to navigate what can often seem like complex systems to ensure you live in safe home and look forward to a happy future.

"He would turn up places when I hadn’t told anyone. He would put comments on social media talking about places I had just been and I felt like I couldn’t move, couldn’t leave the house."

we're here for you.

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