covid-19 service update

our priority is always to keep people safe

During the outbreak of COVID-19, part of keeping people safe is to make sure we continue to deliver our services without putting anyone at greater risk.

This means we have suspended face-to-face services.

However, we continue to offer a full service for those who need support but we are just doing things a little different.

Almost all services we offer are taking place over the telephone or using technology such as Zoom.

for advice and support please call:


0151 263 7474


0800 084 2744


0756 201 3316
(for hard of hearing)

the times we're available for support are:

  • Monday – Thursday 9am-5pm
  • Friday – 9am-3pm

Thank you for your co-operation whilst we do our best to support you in the current situation.


Until further notice we will be unable to run groups like the Freedom Programme in a face to face group setting.  However, we are able to deliver these via Zoom or via telephone.  We will work our very hardest to deliver the support you need in a way that best suits you and keeps everyone safe.


Our counsellors are working hard to support survivors, and this is taking place mostly over the telephone.

we're here for you.

get support today.